📩 Delivery Process 💰 Exchange & Refund Policy
📩 Delivery Process
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After your purchase is successfully completed, your data (software or PDF catalogue) will be delivered to your email by our professional support team.
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Please ensure you provide a valid email address during checkout for prompt delivery.
💰 Exchange & Refund Policy
We are committed to customer satisfaction and data accuracy. However, due to the digital nature of our products, we offer refunds only under specific conditions:
✅ Refund Eligibility
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Refunds are issued only if a part of the data explicitly mentioned in the product description is missing from the delivered files.
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No refunds will be granted for reasons outside this condition.
⏱ Time Frame
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You must request a refund within 1 day of purchase.
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Refunds will be processed within 2 business days after approval.
📌 Requirements
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You must provide a valid Transaction ID when requesting a refund.
🔄 Exchange Option – Store Credit Bonus
Prefer not to take a refund? Choose store credit instead and enjoy a bonus:
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Receive 1 free manual of your choice with your next purchase.
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Store credit can be used on any future product in our catalog.